Risk, Compliance & Fraud Prevention

Navigate the complexities of global financial security with expert insights into risk management and regulatory compliance.
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Friendly fraud: Causes, consequences, and prevention
Chargeback management

June 12, 2026

Friendly fraud: Causes, consequences, and preventionWhen a legitimate customer disputes a valid charge, the merchant loses the revenue, pays the chargeback fee, and absorbs the scheme risk, regardless of intent. This guide covers the causes, direct cos
Introduction to the Chargeback Process - Cover
Chargeback management

June 12, 2026

Chargeback processing: A guide for UK and EEA merchantsEvery disputed transaction follows the same chargeback lifecycle, moving from cardholder complaint through merchant representment to scheme arbitration. Understanding each stage, its time limits, and
How to prevent chargebacks as policy changes to support customers
Chargeback management

November 23, 2017

How to prevent chargebacks as policy changes to support customersLooking at how to prevent chargebacks in a firm but fair manner is one of the biggest problems facing retailers across the globe today.
Are the wrong customers driving online retail chargebacks?
Chargeback management

September 7, 2017

Are the wrong customers driving online retail chargebacks?Did you know that the amount of traffic your website is getting could correlate negatively to the amount of chargebacks you’re receiving?
5 quick tips for preventing retail chargebacks
Chargeback management

July 25, 2017

5 quick tips for preventing retail chargebacksOne of the biggest problems businesses are facing in the UK today revolves around friendly fraud and chargebacks.
How to prevent chargebacks from endangering your SME
Chargeback management

July 18, 2017

How to prevent chargebacks from endangering your SMERecent research by Survata has discovered that 41% of small businesses have had cashflow issues within the last year, with issues such as chargebacks and payment fraud hitting them in the pocket.
What is friendly fraud and how do chargebacks work?
Chargeback management

July 6, 2017

What is friendly fraud and how do chargebacks work?A culture of chargebacks and ‘friendly fraud’ is hitting businesses of all shapes and sizes where it hurts the most. How can managers and CEOs combat against an evolving consumer chargeback philosophy
Risky business: Why some retailers are struggling with chargebacks
Chargeback management

June 20, 2017

Risky business: Why some retailers are struggling with chargebacksChargebacks are fast becoming a huge burden for small business owners, especially for those that have a time delay between the payment and the delivery of the product itself.
How to prevent chargebacks and retain retail profits
Chargeback management

June 13, 2017

How to prevent chargebacks and retain retail profitsCustomers have every right to initiate chargebacks, but for small businesses looking to grow, it can often feel like they are seriously impacting on potential growth. Luckily, a few changes to the way